We meet Angel sometimes in the form of a Customer also

I was just entering the site office of my valued client’s (a reputed and respected Builder of Ghaziabad) when someone called me from the back in a very loud and harsh voice –“I told you earlier also that we don’t need your products then why are you visiting our office again and again?” And before I could answer him back, I heard another very loud and deep voiced from the inside chamber of the said office –“please don’t stop him, let him come, I have invited him”, and in a very harsh voice and unpleasant gesture the Director – Projects and Purchase allowed me to step inside his office.

I was trying to meet with the CMD (Chairman and Managing Director) of this company for last one month, but I could not get any success in meeting him. With continuous efforts and repeated follow ups with the CMD’s office, finally I got an appointment to meet with the Director who was also the Head of the Projects and Purchase of the said company, instead of CMD Sir.

I had prepared special ‘power-point presentation’ for the Director – Projects and Purchase, along with our products and services details which we intended to offer to this particular group; but it so happened that during the pp-presentation time, he was not concentrating on the said presentation and was also not showing much interest in it. At the same-time he was not asking any question also. It became a one way communication, but I continued. Meanwhile, the repeated interference by way of phone-calls which he was getting on his two beautiful mobile phones, further deviated his attention from my pp-presentation, but I kept on talking about our products, its features and how we can add value to his company’s products and services. I was halfway through with my presentation when he told me to ‘Stop’ and made a sarcastic statement by saying “thanks for your presentation, your products seems to be good, but we have already decided to buy another brand, anyways, we will try to use these products in our next project, alright?” And the said meeting was for-closed without any positive outcome and results.

I was more than convinced that the CMD will definitely like our products provided I can get an appointment with him. I was sure; I will be able to convince him, but my luck was not in my favor this time, but still I wanted to make one more try, may be God may favor me next time. Therefore, I came back at the reception and asked the receptionist about CMD’s next visit to the office. She told me that CMD is not well and he may not come for another week or so because he is having severed tooth ache problem.

I requested her to give me his residence address. She hesitated in the beginning but after my repeated request, she very kindly gave me the address. Same evening, I visited CMD’s residence. He was actually not well and was taking rest when I called upon him. I met with his family members and requested them not to disturb him and told them about the purpose of my visit. They listened to me very tentatively and requested me to leave my visiting card and assured me that someone will call me from his office next week positively.

As promised, next Monday afternoon, I got a confirmation-call from CMD sir office to meet him on Wednesday at 4 p.m. sharp. And here I am today, at 3:45 p.m. when I was entering his office someone called me from the back. (He was the Director and elder son of the CMD). Thereafter, the receptionist came running to me and guided to CMD sir’s office personally.

I was totally surprised to meet CMD Sir. He was in his mid 60’s with silvery grey hair, wearing white full sleeved shirt and trousers. Looking like a Saint, who came from the heavens and sitting at this office to meet me. He welcomed me with a soft smile and told me to be seated and instructed his staff to send tea and snacks. I was totally shocked and amazed to see his reception which made me at ease, calm and comfortable at the same time very relaxed.

He very politely and in a very soft voice told me to start with my pp-presentation. He watched 15 minutes presentation very carefully, asked questions in between and told me that he liked the product very much. At the end of the presentation he asked me only one question: “Can you install 3 units of your wonder-products as a trial order within next three days at our sample flat?” And that was the sentence for which I was waiting for a very long time. I could not believe my luck, but yes it was true and CMD sir was not joking with me and he was serious and he meant what he said.

We executed the said trial order within next three days very successfully and after comparison with their existing products they told us to submit our quotation first for the 1st phase of their existing project and at the time of finalization of the order, they decided to finalize the orders not only for their existing project but for all their three forthcoming residential projects also.

I can never forget that very moment when this customer came in front of me and told me that they liked our product very much and they want to buy it. I pray to the God Almighty to make all my customers like the CMD sir who is more than a customer to me, who is like a living Angel for me. May god give him long and health life along with lots of wealth, name, fame, recognition and all his dreams may come true, Amen!

With prayers

Gurcharan

If you are Happy at your Present Job be there and perform

If you are happy at your present job, please be there and perform your duty religiously. Accept this fact wholeheartedly and tell your-self very loudly and clearly that you are happy at your present job, you enjoy working there and you do not intend to make any change for now. Therefore stop searching for new jobs; also make it a point to stop answering calls from the HR consultants. Have enough courage and strength to tell them honestly that you are happy, enjoying your job and you are not interested to change, also thank them for the call.

Please remember, the moment you say no to the HR-consultant, chances are that you will start getting calls from the head-hunters, because you may be the most eligible candidate and perfect-fit for the new assignment they have in hand. They will start calling you day-in and day-out till you accept there proposal to visit their prospective client for a preliminary Interview.

Once you accept there invitation of an Interview call, you are going to get-trapped in this puzzle. In the beginning, it will be fun or you will call it an experience of giving an interview in a new company and evaluating your true value in today’s job market. But things will start changing dramatically in your personal and professional life once you have been short listed by your prospective employer. Your mind will start making all types of calculations and by the time you get an offer letter in hand, you are fully sold at the same time a bit confused also; your confidence and concentration on your present job will start loosing. But in other hands, it will also start increasing your excitement, focus and confidence simultaneously on the new assignment and you will not stop day-dreaming about your new job and future career growth with an open eyes.

It’s obvious, in any new job offer, the field looks greener on the other side, and there are enough reasons; because everyone will start talking good about you, your new company and new assignment. And they will start giving examples of your career advancements by way of your career growth within next one to three years, where the sky is the limit.

In the beginning, it will look so exiting that you forget the main issue and that is: “All good things are applicable subject to your performing, crossing all expected targets and coming closer up to the expectations of the new management”.

While accepting a new assignment, the new joiner usually forgets few basic things which are: - the company is new, their business is new, so are their customers and competitors. And it will take minimum three to six months for any individual to understand the company, its culture, policies, products, clients, competitors and their future goals etc; there after he can plan his strategies, road map and plan of action to achieve the pre-set target/goals.

However, the meter of the prospective employer starts clicking from day you join them and the whole company will be looking at you with x-ray eyes and they are expecting miracles from you; that’s why they have selected you and agreed to pay you an exorbitant salary, incentives and perks, which you have negotiated with them. They strongly believed that you are an extra ordinary person with super intelligence; sharpen skills, full of confidence, positive attitude, high energy level, optimism and an excellent performer.

Please do not get dishearten, the intention is not to discourage you to join a new company, but it's a request not play with your own career and change for the sake of a change. First, do self introspection and analysis rationally and than take a call. There could be various personal reasons but you have to think rationally: -

1) You are under paid and you deserve more
2) Your designation has not change in last five years
3) You are not comfortable at your present assignment
4) You think your boss and your colleagues do not like you
5) You don’t see great future for yourself in the present job

These could be some one’s assumptions which may not be true. Everyone has problems. But running away from those problems is not a solution; rather it becomes a bigger problem at a later date. Because the moment you decide to change the job, your mind, body and soul stop working sincerely, which directly influence your performance. You start thinking negatively and by default every thing seems to go wrong and it goes against you which further add on to your decision of leaving an organization which was good to you and fed your family till yesterday.

Therefore, please be sincere towards your job; give your 100%, always do more than what you are expected to do; strongly follows company's Ethics and EH&S policies,  try to learn more soft/hard skills; obtain more professional qualification/s; don’t criticize your company, boss and colleagues; last but not the least, do your best. This will not only makes you happy and proud of your job but it will also makes your company feels proud of you, because you being their most dedicated, honest, loyal, hard working and excellent human being who is respected in the company as a most valuable human resource.

With Prayers
Gurcharan

Consistent follow-up and patience brings positive results

Six months had passed since I had joined my new company, but I did not get any break through in getting even a single order. At the time of joining this company; Sahib (Sr. Vice President and Business Head of a building material company based at north India) gave me a new car key and told me that “the whole of national capital region (NCR) is your territory, just go and get the orders” and wished me all the very best for my new assignment.

Every morning, I used to leave with a new mission to concur. Some clients would listen to me patiently but would not give any order; another set of clients would not even listen to me while a few decent customers used to welcome me, offer a cup of tea and then allow me to leave without an order.

I was running from one builder to another for a break-through order, but it seemed luck was not in my favour. I was getting impatient with myself and had started worrying about my new job, place and products. In spite of all odds, one thing was in my favour and that was my Sahib’s confidence in me, which continuously gave me the strength, power and energy to go to new clients with the same zeal, excitement and confidence.

With each passing day, it was becoming more and more difficult to earn the salary without performing and this guilt of non-performance was so strong that by default, I used to leave every day in the morning to meet with the new clients with the hope of closing the sales-call that very day. It was a very painful experience and with the dawn of each day it was becoming yet more and more difficult to survive without results. Still I was not ready to accept the defeat and did not want to prove myself and my Sahib wrong by declaring myself a “failure”.

It was a “Catch-22” situation, with one-way traffic where nobody could take a u-turn and go back. Here, either you perform or perish; there was no other option available to me.

I had decided to try again and again till real success knocked at my doors. It was not a day-dreaming but I wanted to prove it to myself that consistent follow up and patience with the prospective clients would definitely bring positive results. Moreover, I was having the blessings of my Sahib and God Almighty with me, which was more than sufficient to win over in any given situation.

After eleven months of continuous hard-work, I got my first break-through in the shape of a trial order of three units from an upcoming builder of Ghaziabad, which was executed within three days. This followed with another order worth Rs.14 crores, to fulfill all their requirements of our products, for their four upcoming residential projects.

With Prayers

Gurcharan

We meet God in many Roles, Forms and Faces

It was a Friday afternoon. I was working with my field-sales-team at Guwahati, when I got a call from a senior manager, who was working in my Rehnuma’s office, (the Managing Director of a North India based Rs.3000 crores plus conglomerate), and he instructed me to report to Delhi Office the next Monday for an Interview with the Sahib, Vice President and Business Head of one of Rehnuma’s Units, engaged in the manufacturing and marketing of building materials.

As a matter of fact, I was waiting for this call for a very long time and finally the D-day had arrived. I was very excited about the interview call and the very first thing I did was to call up my wife and told her about the interview-call. As was expected, she also became very happy.

I wished Bapuji (my late father) was alive to hear this good news as he would have been very happy, because he had fore-told me before his death that I should not lose heart and wait for the call with prayer and patience and I would definitely get a call from my Rehnuma.

After making the call, I started thinking about the proposed interview. I had never met Sahib before and I didn’t know what all he would ask me in the interview? I thought what if by any chance I failed in the proposed interview? One after the other, worries started pouring into my mind. Somehow, with great anxiety and excitement, I booked my air-ticket for New Delhi.

On the scheduled day, I reached New Delhi Airport at 08:30 AM and within an hour I was sitting at the reception of my Rehnuma’s office, where the Sahib was to take my interview. Before I was called in by the Sahib, I thought of meeting my Rehnuma to convey my sincere thanks for arranging this interview, which I did. He wished me good luck and told me to wait at the reception for my turn.

In less than five minutes, I was called in. While entering the Sahib’s chamber, I was very nervous, tense and exited, but within few moments of my arrival in his chamber, the Sahib not only made me feel cool and comfortable but also put me at ease. He was very warm, friendly and started communicating with me in a very soft tone. To begin with, he started talking about the company, products and its future plans and later asking about me, my work and my family in details.

I was through within an hour. At the end of the interview, he advised me to come to Gurgaon with family saying that if everything goes well, I would not only settle down in there but also prosper and progress, both personally and professionally without any hassle. Last but not the least; he also assured me that my daughters would get higher educations, good jobs and will also get married there without any problem.

Six years have passed, to be precise, since that very lucky day, when I met the Sahib for the first time and whatever he had predicted on that day had come true exactly the same way without any variation.

It’s true that God Almighty comes in our lives in many roles, faces and forms but in the first instance, we fail to recognize Him with our naked eyes, and by the time we realize it, He is gone forever!

But in my case, I have been lucky and blessed that my Sahib is very much here with us and I pray to the God Almighty to always keep him happy, healthy and wealthy. May all his dreams come true; and may all that he wishes in this life be given to him unconditionally, Amen!

With Prayers

Gurcharan

Unforgettable Diwali Night

It was the Diwali day and I was staying alone in Kolkata, whereas my family was  still leaving in Jamshedpur. I could have gone to Jamshedpur a day before but I wanted to attend Diwali puja in the office, therefore, I decided to attend puja in the morning and proceed for Jamshedpur in the afternoon by Gitanjali  express  train, which was leaving at 1:15 pm in the afternoon from Howrah station and reaching Jamshedpur at 5 pm. I booked my ticket in advance and as per the schedule, after attending office puja, I left at 12 noon from my office for the station. The distance was hardly 10 km which could be covered within 45 minutes by taxi.

On the way to the station, I instructed Taxi driver to take M G Road, which was passing through Kolkata's biggest whole sale market,  because it was a shortcut to the station. But due to Diwali rush, there was heavy traffic jam and  I was unable to reach station before 1 pm due to heavy  traffic at MG Road.  Finally I reached station at 1:10 pm and I straightaway rushed to platform no.12 from where Gitanjali express  train used to leave everyday, but that day, Gitanjali express train was standing at platform no. 21 at Howrah South station, I literally started running towards the train, I had to climb the foot-over-bridge and in spite of my best efforts, I could not reached at  plat no. 21 before the schedule departure time, when I entered platform no. 21, the train already started and I was running towards the train, but of no use, because nobody was listening to me and in spite of my best and sincere efforts, I could not catch the train that day.

People at the platform started shouting at me and telling me not to run towards the  running train because I could have fallen-down at the platform and/or railway track, but I was still running till the train's last boggy left the platform. I was breathing very heavily and few passengers came running towards me to stop me; after controlling my breath, I started crying like a child, because I knew, I could not be with my family that day.

The next train to Jamshedpur was at 5:30 pm, which would reach Jamshedpur at 9:50 pm and by the time I will reach home it will be 10:30 pm and within next 90 minutes  the most pious Hindu festival of Diwali will be over. Meanwhile,  someone from the standing passengers suggested me to catch local train  for Kharagpur,  (all trains going to Jamshedpur stop at Kharagpur station), which will leave Howrah station at 3 pm and I can get some train from there  for Jamshedpur. 

But before taking any further steps, I thought to speak to my wife first and when I told her about the day's incident, she also became very sad and said, " you are not coming today for Diwali, children will miss you a lot and I will miss you too, please do something and just come?."

Therefore, after due consultation with the ticket collector I boarded local train for Kharagpur and reached there at 5:30 pm and it so happened that the local train to Jamshedpur had left 5:15 pm,  and  the next train to Jamshedpur was at 7:25 pm,  it was Steel express train which leaves Howrah station at 5.30 pm in the evening and reach Jamshedpur at 9:50 pm..

I tried to get information about bus services or taxi for Jamshedpur but I could not get any conveyance from Kharagpur. That day I felt very bad and realized that I should always have a contingency plan  ready  in case of such an emergency, as an alternate plan for personal and professional life in the future. 

I sat down at the railway canteen and coolly thought about the whole day's incident and  analyzed  about my mistakes. Thereafter, I called my wife again and  requested her to perform Diwali Puja and celebrate Diwali whole heatedly so that my daughters should not miss the joy of  Diwali's lightnings,  sweets, toys and fireworks. She listened to me quietly and said yes in reply with a very low tone, I knew for sure, she will not do any thing till I reach home.

In twenty years of our marriage life, that was the first Diwali when I was not with my  family. I was carrying lots of Bengali sweets, ready made clothes for my daughters, silk sari for my wife and jaba-phool mala for Kali thakur, which I bought from the station. I was feeling so helpless, frustrated, angry and cursing myself for the  said delay I had made at Kolkata office. 

 

I could have given the responsibility to perform Puja to our  depot manager but no, I wanted to do every thing myself and this is the result for not passing on the responsibilities to the team members, this could be due to my insecurity and low confidence level on my team members.

 

I reached home at 10:30 pm that night and I saw everyone was standing at the main-gate of our house and  eagerly waiting for me. That Diwali night, I felt so helpless, demoralized,  confused  and  shaky. I was having no valid reason or explanation which I can put forward to my wife and children about the said delay.

 

I also realized that day that, in spite of  my well planned strategy, thorough road map, best and sincere efforts the plan can fail because life is not mathematics and it's not marketing game plan which can be fought  with a  professional approach alone. It's life and life has it's own set of rules and regulations  which has to be strictly followed by each and every individual religiously because it's influenced by  the  nature or we can say by the super natural power, which is also known as the God Almighty.   

Happy Diwali

With Prayers

Gurcharan

I have seen Death with my own naked eyes

As usual, I reached Mumbai Airport late but as the flight departure was also delayed by two hours,  I straight-away went to the CHECK IN  counter and got my Boarding Pass from the counter executive. Having seen my turban, on her own, she gave me the window seat at the ‘ no smoking zone’.  After security check, I sat at the waiting lounge and started reading my favorite novel. Two hours had since passed but no announcement for departure was made for the Mumbai-Kolkata flight.   

Mumbai to Kolkata flight duration is 2 hours 20 minutes and even after landing at Dum-dum airport, it usually takes  another one and half hours to reach home.  It was already 8:00-pm and yet no announcement for the  departure made.  I wanted to inform my wife about the delay, but the STD booth was outside the waiting lounge. Therefore, I dropped the idea of calling her.  I knew, she will understand.

Finally, the departure announcement was made and all the passengers proceeded towards the Kolkata flight.  At 10:30-P.M. the flight took off.  Every one seemed happy at last.  So was I, because I was going back home, after a week’s sales-tour. The crew members were very efficient.  First,  they gave us toffees and welcome drink and after half- an- hour  started serving  dinner.

The serving crew member gave me non-vegetarian tray and I had to request her to replace it  with  vegetarian food. She politely said ‘sorry’ and after few minutes brought the  vegetarian tray. I had just opened  my  tray to start eating,  an urgent announcement from the flight captain said, "due to bad weather, the flight may be delayed further".

Within next ten minutes,  we could sense that there was something seriously wrong with the aircraft and one of the passengers shouted in panic "only one engine is working and we all will die in the air".  The crew members rushed to that passenger and took him to a back seat. Within no time,  there was panic and  some passengers started crying , some shouting and a few like me began praying. The scene was so horrible as if I was seeing death with my own naked eyes.

I thought, finally, the D-day has come but I was not ready for it. I never expected it to come so early in my life. I have many things to do, and  how God could call me back so early. What is my age?  My mission had not accomplished yet.   I am married,  having elderly parents and children to look after.  I have to go a long way in my professional career also and here in the air,  death is knocking at my doors. No,  no, there was something seriously wrong; the God Almighty, all merciful God could never take so many lives at one go. How could He?

Every one was upset and few elderly passengers including women and children started crying and shouting in the plane. Crew members were rushing everywhere and consoling the passengers; serving waters etc.  They did not show panic, but I knew inside, they were as much worried as we all,  but still  were performing their duties with lots of courage, conviction and confidence, as if, they were not worried at all about their death. The co-pilot was repeatedly announcing  "please do not get panic, things are under control, we will land at Nagpur airport within next thirty minutes. Please calm down and every thing will be alright".

I could not concentrate any more on the novel I was reading and started thinking about my family in general and my children in particular. All of a sudden my entire family came alive in front of me and I started rewinding my life from my childhood.  I was stunned and almost in shock to know that an end of my life had just arrived and I did not know whether my family will be able to even see my body, forget about  proper Dah-sanskar and Arthi-visarjan activities. I was thinking of my elderly parents, my beloved wife and two beautiful daughters, who were studying in school. I did not know what will happen to them, after my death;  my provident fund, life insurance policies and total savings would not be sufficient enough for them to lead a peaceful life. So,  how will they manage, my Lord?

But then I realized, why think negative.  God Almighty will save us all.  For the first time I was not very confident about His existence. I was very sure, if the Lord was to make a balance-sheet of my  life's Karmas today, He will find it in red, because I had done more bad than good things in life.  Now, I cannot rewind my life again and do necessary corrections. I have hurt many people by my words, deeds and acts knowingly or unknowingly, but I cannot do any correction now,  because the past is past.

And within no time all my past deeds came in a flash in front of my eyes and the guilt inside me became so strong  that it was no more important for me, whether I die today in this plane crash or not.  In real sense,  my soul had died many times in the past but I did not realize because that time I was  under the influence of my ego, pride, hotheadedness, ignorance and wrong doings. In each and every personal and professional relationships, I had repeatedly hurt my family members and friends. I can see for myself  today how wrong I was then, because I was doing those shameful acts with my insufficient knowledge, skills, attitude, behaviors and last but not the least my big/fat ego.

Today, all the 228  passengers of this flight including  two pilots and six crew members will die in one  crash. Oh my Lord, please pardon and forgive us, at least, give us one more chance  to make necessary corrections in our lives. Why don't you understand, I have my family to look after.  Please do not be so cruel and unkind.  After all,  we are human beings and we keep on making mistakes and you, our only Lord,  will always pardon us without any preconditions, so why  this punishment  my Lord?

I opened my bag and took out the Holi book of "Sukhmani Sahib" and started reading. But to be honest, I could not concentrate on it, but still tried to read it loudly. Meanwhile, I also started telling my co-passengers to start praying so that we all can have a safe landing soon.

While we were still undergoing the trauma in the horrific atmosphere inside the aircraft, the Chief Pilot announced the safe landing of our flight at Nagpur Airport, thus abruptly ending our ordeal.  

More than Twenty years have passed since that night but I could not forget that incident till date and  it reminds me every time that this could be my last day of my life and I must finish my work fast and do not blame later for my incomplete task, and since then, I am living my life on daily renewal basis.

With Prayers-Gurcharan

May His Soul Rest in Peace

I boarded Ispat Express train at 6:15 a.m. in the morning from Howrah station for Jamshedpur. Somehow, I was not very happy about this visit but inside me, the hidden-salesman was repeatedly provoking me to make a trip to Jamshedpur and collect the order and advance. I had made twenty-seven visits to this client for the order without any success. My Boss has categorically told me, not to make any more visits to this client, without his prior approval. I knew for sure, even if I ask for his approval, I am not going to get it. Therefore, I opted for a noble idea of visiting Jamshedpur without informing my immediate supervisor; and if I can get an order with advance then only I will make my trip official and submit my visit report and travel expense bill along with order, otherwise, I will take one casual leave and show it as a personal visit.

I had visited this client first time almost most seven month's back and at the very first visit, this client  said, "I need this machine immediately, please send us your no-regret-offer along with early delivery and attractive terms of payment; we will release the order within a week or ten days maximum."

I could not believe my luck, it has never happened in our Industry that a client had ask for the offer in the very first visit itself (yes in case of repeat order this is possible, but with new client, never). I thought, my God will be so kind to me and I am going to break all past record by concluding this order within one sales call only, isn't it great?

Six months four weeks and three days have passed since my first call and 27 visits have gone in follow up for this order, but there was no sign of order. As a matter of fact, after submission of the offer, the client told me to come after a week and collect the order with 25% advance, but that one week never came, and many such weeks have gone in follow-up visits without any success.

On top of it, I had earned a tag of over ambitious sales person who believes in closing the sale-call within one visit. Due to this reputation, my Boss has also started criticizing me about my lack of clarity in evaluating client need, want and desire. More-over, my over-ambition, excitement and inadequate knowledge of customer behavior has further added on to my reputation of over ambitious salesman.

The story goes like this, proposal to buy a capital equipment was made by the concerned department and submitted to accounts cell for preparing ROI (return on investment); the proposal was sent for capital purchase approval to the board of directors; later it was sent for in-principal approval from CMD's office; thereafter, application was filed with the bank for term-loan; and this exercise took seven months, but till date, no good news was received from the customer's side except repeated assurances.  

I reached Jamshedpur at 11 a.m. and rushed to client's office. At the entrance of the factory gate, I met with the Purchase Manager, who gave me sad news of GM sir's father untimely demise. I was in a shock as if I have lost my father. Since my return train was at 5:30 p.m., I decided to visit GM sir's residence along with the Purchase Manager and if time permits, I will attend the funeral also. 

GM sir was sitting on the floor along with his family members, relatives and friends. His father's body was lying on the floor of the lawn of his bungalow. I paid respect to the departed soul and with my wet eyes, looked at the GM sir, who was also staring at me, as if  he was asking "how come you are here?". I wanted to ask him about the order but some-how or the other, I could not speak a word to him, instead I started crying as if I had lost my father. Many people came and started consoling me, but I was unable to control my emotions and I kept on crying for a very long time.

After attending the funeral, I came back home at 11:30-p.m. night, and my wife's first question was "Did you get the order?" And I could not control myself and started crying again like a small child who lost his favorite toy. After explaining my wife in details about day's incident, I started looking after old news papers for appointments, because I knew for sure, tomorrow my boss will come to know about my Jamshedpur visit and he will send me a pink-panther (termination letter) within next three days by courier, I was hundred percent sure about it.

As expected, on third day, I got a telegram in lieu of courier from my Boss, which read, "please proceed for Jamshedpur immediately and collect the order and advance from GM sir " And during our annual sales conference my Boss told me that, same night GM sir has called him on phone and informed him about his father's sudden demise, my visit to attend the funeral of his father and reasons for the delay in releasing the purchase order. Although he will be on leave for next 13 days but he will see to it that the said purchase order and advance will be released within next 24 hours, without fail. He categorically told my Boss that I should visit Jamshedpur again and collect the order and advance from his residence, a day after.    

I pray to God Almighty to give enough strength to GM sir and his family to bear this great loss and his father's soul may rest in peace, Amen!

With Prayers

Gurcharan